Questions, answered.
What AI agents and automations are, why a small business might want them, and how Ekavol works. Still unsure? Email hello@ekavol.com and we will reply.
What is an AI agent?
A piece of software that does a job for you, like answering calls, replying to messages, qualifying leads or chasing invoices. Unlike a rigid script, it understands what people actually say and decides what to do next, inside the rules you set.
What is an AI automation?
A set of steps that runs by itself in the background, with AI doing the parts that need a decision or some writing. For example, it reads a new enquiry, decides how urgent it is, writes a tailored quote and adds the job to your calendar. A plain automation only moves information around; an AI automation can think and write along the way.
Why do I need AI in my business?
To save time. AI answers the same questions, books appointments and does the admin in seconds, so you spend your hours on paid work instead of the inbox.
Do I need to be technical?
No. We build, connect and test everything, and show you how to check on it. If you can use email, you can use it.
Which apps can it connect to?
Most of the tools you already use, including Google Workspace, Microsoft 365, Slack, WhatsApp, HubSpot, Xero, QuickBooks, Stripe and Shopify. If an app has an API, we can usually connect it.
What if the AI cannot handle something?
It hands over to you or your team with the full conversation, so the customer never has to repeat themselves. You decide what it handles alone and what it passes on.
How long does it take, and what does it cost?
Most projects go live within a couple of weeks of you accepting your proposal. Pricing is a one-off setup fee plus a flat monthly subscription, quoted after we have talked through what you need.
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